Shipping Policy

We ship Australia wide!

We’ll ship your order wherever you live in Australia. After a quote? Send us an email or call us on 1800 155 233.

Our Shipping Policy

We will do our best to ship and deliver your order as quickly as possible and at the lowest possible price, and we'll carefully pack your goods so that they arrive safely. Shade sails Australia maintains trading accounts with many of Australia's major freight and courier companies including TNT, Toll, Aramex, and Australia Post. We'll select the best courier to suit your order for a dependable and timely delivery.

Shipping pricing is displayed and based on how many items you select. It is calculated to be as low as possible and to only cover the cost of packaging, handling, and delivery. As such, there may be times when the displayed cost does not cover the cost of shipping. This could be because you are in a remote region, for example. In these cases we reserve the right to adjust the shipping rate. We will only do this with your express permission, and will never charge you more than you have authorized.

If we are shipping to a residential address, we will ask for an Authority to Leave (ATL). You can specify where to leave it (such as at the front door) when you place your order over the phone or online.

International Shipping

We regularly ship overseas, so if you are outside of Australia and interested in any of our products, please drop us an email detailing what you’re interested in and we’ll get to work to find the best way to get it to you!

If you have any questions relating to freight charges or wish to seek an accurate quote before placing your order, please feel free to call us on 1800 155 233 or email hello@shadeaustralia.com.au